Xfinity Customer Service Number

Xfinity

Contact Xfinity using these phone numbers

Getting in touch with Xfinity customer service is easy — you can find customer service contact info for all Xfinity services below. Whether you call Xfinity, chat online or go to a store location, there is a representative available to help you virtually 24/7.

Xfinity’s customer service phone number is: (800) 934-6489 Customer Service Hours: Monday — Saturday, 7 a.m.-9 p.m. The Xfinity customer service number can assist you with all your inquiries. Call Xfinity customer support for:

• Tech support

• Billing and payments

• Add/remove services, such as TV Packages, or Upgrade Your Internet DL Speed

• Check the status of your appointment

Additional Xfinity customer service numbers

• Xfinity bill pay (800) 934-6489 (800-Xfinity) Pay your Xfinity bill by phone 24/7.

• Xfinity Mobile (888) 936-4968 Find out more info or access your Xfinity Mobile account by calling an Xfinity Mobile specialist.

• Xfinity business customer service (800) 391-3000 Call if you are a new or existing business customer.

What do you need when you call Xfinity customer service?

There are a few things you will need to have ready when you call Xfinity customer service:

• Your ZIP code

• The phone number associated with your account

• Your Xfinity account number

Quickest way to reach a live Xfinity representative

If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department, or to reach a live Xfinity representative:

Call (800) 934-6489.

1. Press 9 or say Spanish if you need to go to the Spanish menu

2. You will be immediately prompted to enter your ZIP code where you have or want Xfinity service

3. If you do not enter a ZIP code here, you will be asked for a phone number or account number, or prompted to say “new customer” if you are trying to sign up for new service

4. If you do nothing at this point, you will be asked to select one of the following options in order to continue to an Xfinity representative:

5. Say “Tech support” or press 1

6. Say “Billing and payment” or press 2

7. Say “Other options” or press 3 (Other options include “add service or products,” “remove services or products” and “appointments”)

8. If you do not select one of the options above, you will be prompted to press 0 to get to an live agent

How to reach Xfinity technical support Call (800) 934-6489 | Hours: Monday — Saturday, 7 a.m.-9 p.m. Xfinity’s tech support number is the same as their customer service number. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted. Call Xfinity tech support for issues such as:

• Modem/router not working

• Setting up your X1 TV remote

• Not getting a dial tone on your home phone

Tired of waiting on the phone?

If you’re phone-averse or just don’t have the time to call Xfinity, you’re in luck. Many Xfinity customer service issues can be easily handled through your online Xfinity account. Don’t worry about picking up the phone for these common issues. We’ll show you how to handle them online in a flash.